Taking on board the lessons learned from this event, the community engagement workers maintained the relationship between the surgery and the residents.
During the COVID-19 pandemic, another event was planned. This time not just between TWCC and the Clays Practice, but involving other agencies too. The event would also take place on-site at Minorca Lane, instead of at a GP surgery.
Clays Practice, with the support of the Clinical Commissioning Group, visited the site with a van, nursing staff, and four translators to offer vaccinations and advice to residents who would otherwise have remained unvaccinated.
This time, Clays Practice were able to reach more people – vaccinating 35 residents, registering two families with a GP, and enrolling two children in the local school. Also, the Citizens Advice Bureau was able to provide support with the EU resettlement scheme to several individuals who needed it.
TWCC community engagement worker Susie Brown said that:
“The legacy from the original community engagement project is that Minorca Lane now has a range of agencies all working together, sharing information, and supporting each other to respond to the needs of individuals from the Minorca Lane community.”